Short Answer
Water extraction may be appropriate when carpet has absorbed a significant amount of water from an accidental indoor water event, such as a supply-line leak, washing-machine overflow, water-heater leak or similar incident. The source and type of water matter, and unsafe or contaminated water situations may require a restoration specialist rather than routine carpet extraction.
What You Should Know
Act promptly after a clean-water event
Removing excess water sooner can reduce the amount of moisture remaining in carpet and related materials.
Stop the water source first
If it can be done safely, the leak or overflow should be stopped before extraction begins.
Water category matters
Sewage, floodwater and other contaminated sources should be handled by properly equipped restoration professionals.
Extraction is one part of the process
Removing water from carpet does not automatically mean the entire structure is dry.
Evaluate the extent of the problem
Large losses, wall or ceiling damage, electrical concerns or widespread moisture may require a full restoration company.
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